Reading Council Celebrates ‘Good’ Rating for Extra Care Home from Inspectors

THE CHARLES Clore Court Extra Care Housing scheme has been rated ‘Good’ by the Care Quality Commission (CQC).

Charles Clore Court in Southcote is owned and managed by A2 Dominion, with the care provided by Reading Borough Council.

There are 47 flats in Charles Clore Court, 37 of which are used by people with care needs. It offers a selection of self-contained studio, one and two bedroom flats designed to help residents retain as much independence and control of their lives as possible. Residents can continue to enjoy their social pursuits in a safe and secure environment, giving peace of mind to themselves and their families.
Extra care schemes are designed to provide a real alternative to residential care for frail and vulnerable older persons.

The inspection, which took place on 8th July 2016, found the council run service was offering safe, caring, responsive and effective support, combined with quality management.

The CQC report highlighted the work of the staff in treating people with dignity and respect.

Inspectors said: “People were treated with kindness and compassion by friendly open staff. People’s dignity was respected and they were supported to remain as independent as they wished.”

A person who uses the service told inspectors: “I can’t fault the service; they do their best for you always.”

Rachel Eden, Lead Councillor for Adult Social Care, said: “I’m delighted to hear the Charles Clore Court Care team has received a well-earned ‘good’ rating from the Care Quality Commission and I will be writing to them to offer my congratulations. The rating is testament to the hard work of all the staff, who provide caring and dignified support.”


Notes for Editors:

The Care Quality Commission (CQC) are regulators of health and adult social care in England. For further information including inspection reports, visit the CQC website


Victoria Nickless

For media enquiries about this release email or call 0118 937 3957