Reading Council Celebrates ‘Good’ Rating for Community Reablement Team from Inspectors

READING Council’s Community Reablement Team has been rated ‘Good’ by the Quality Care Commission (CQC).

The Community Reablement Team (CRT) provides a short term flexible service for people who could benefit from a reablement programme in their own home. Reablement encourages people, often those who are disabled or frail, or recovering from injury or illness, to develop the confidence and skills required to allow them to continue living at home.

The service was supporting 58 people at the time of inspection, although this number changes on a daily basis.

The inspection, which took place on 19 June 2017, felt that the service – delivered in partnership with the Berkshire Healthcare Foundation Trust – was delivering safe, responsive, effective and caring support. In support of the findings, one service user commented that “they are very, very good carers who are very conscious of my dignity”, while another said that “it is an excellent service, nothing is too much trouble.”

Inspectors found that the CRT was effectively managed with the care needs of users met by well-trained staff. One member of staff said “they (the management team) are very supportive and extremely responsive to people’s and staff’s needs”, while another felt that the CRT was “an extremely positive place to work”.

Reading’s Lead Councillor for Adult Social Care, Rachel Eden, said of the inspection report:

“I delighted that the Council’s Community Reablement Team have upheld their ‘good’ rating from the Care Quality Commission. This team makes a huge difference in helping people maximise their ability to live independently and also stay out of hospital.  This rating is testament to the excellent work of the staff team – congratulations to them for receiving recognition for the difference they make week in week out.”

A copy of the report is available here: www.cqc.org.uk/location/1-164474129

ENDS

Notes for Editors

The Care Quality Commission (CQC) are regulators of health and adult social care in England. For further information including inspection reports, visit the CQC website www.cqc.org.uk